Marvella Moss, M.A.
Client Liason

In the role of Client Liaison, Marvella has the privilege of navigating families through the initial steps of care. Marvella has a Master’s degree in Clinical Psychology and has spent the majority of her professional career helping individuals and families both in the mental health and medical fields. Her experience includes counseling children and families in crisis as well as coordinating care within the fast-paced medical environment for patients seeking chronic pain relief without the use of opioid medications.

Marvella’s organizational experience includes admissions, client relations, community relationship building, and program implementation.  In her free time, she loves spending quality time with her family, practicing yoga and cooking.

FUN FACTS ABOUT MARVELLA:

• Favorite quote: “Everything will be ok in the end.  If it’s not okay, it’s not the end.” John Lennon
• Craziest college job:  Tutoring college athletes
• Show & Tell item: I’m a lefty.
• Biggest fear: Heights
• Greatest Accomplishment:  Moving to Austin and creating a new life adventure!

EDUCATION:

• Bachelor’s in Psychology
• Master of Arts in Counseling Psychology

Contact Marvella at connect@i360austin.com or call 512-387-4222

Sean Flores
Office Manager

In the role of Office Manager, Sean ensures accurate scheduling of client interactions as well as oversees office operations day-to-day. Sean has a bachelor’s degree in Kinesiology and spent 10 years serving his country as a Navy Corpsman attached to U.S Marine units serving overseas. He now uses his dedication and work ethic to help Innovation360 operate efficiently. His experience includes military service and practice management for a multi-office Otolaryngology practice where he assisted in opening and staffing two new practices, managed physician schedules, and navigated insurance enrollment for physicians.

Sean’s dedication and loyalty is an invaluable asset to Innovation360. His leadership and communication skills help ensure client satisfaction. In his free time, Sean enjoys downhill mountain biking and lifting weights, as well as spending time with his family.  

FUN FACTS ABOUT SEAN:

• Favorite quote: “Some people can read War and Peace and come away thinking it’s a simple adventure story. Others can read the ingredients on a chewing gum wrapper and unlock the secrets of the universe,” ― Lex Luthor
• Craziest college job:  I’ve never had a crazy job!
• Show & Tell item: I am a fantastic whistler.
• Biggest fear: E.T.
• Greatest Accomplishment:  Graduating Naval Hospital Corps School

EDUCATION:

• Bachelor of Science in Kinesiology
• Naval Hospital Corps School Graduate

Contact Sean at connect@i360austin.com

Amber Shaw, LMSW – LCSW Associate
Under the supervision of Colleen Arnold LCSW-S
Client Advocate & Therapist

Amber is a licensed professional who provides coordination and clinical services for those at Innovation 360. Amber works alongside clients to facilitate their improved well-being utilizing Solution Focused Therapy, Cognitive Behavioral Therapy, and Attachment Theory techniques. In her career, Amber has experience working with crisis management, substance abuse, and mental health disorders.

Amber’s passion is in working collaboratively with individuals and their families to create lasting change. Amber believes in approaching clients in a trauma-informed and person-centered manner to gather an understanding of their lived experience. She practices from a systems-theory lens, allowing her to take a person’s loved ones and environment into consideration as she seeks to better comprehend clients and motivate change.

FUN FACTS ABOUT AMBER:

• Favorite quote: “Life doesn’t make any sense without interdependence. We need each other, and the sooner we learn that, the better for us all.” – Erik Erikson
• Craziest college job: Administering developmental tests with preschoolers (crazier than it sounds).
• Show & Tell item: My AusiDoodle puppy, Maggie.
• Biggest fear: Natural disasters
• Greatest achievement: Moving to a state that (typically) doesn’t require shoveling snow
• Favorite workout song: Anything by Macklemore.

 EDUCATION:

• Bachelor of Arts in Psychology, Clark University
• Master of Science in Social Work, University of Texas at Austin

Contact Amber at connect@i360austin.com

Megan Joiner, LMSW
Client Advocate & Therapist

Megan graduated from Texas State University with a bachelor’s degree in Social Work. After taking a year off to travel, she continued her educational journey to complete her master’s. She completed an internship with the Travis County Correctional Complex where she worked closely with the Substance and Alcohol Abuse Program Coordinator treating individuals with addiction. During this time, she was trained in motivational interviewing and utilized a strengths-based perspective. The following year she completed an internship at a residential treatment program where she completed training in Dialectical Behavior Therapy while continuing to work with individuals who live with substance use disorders, mental health challenges, and technology addictions.

FUN FACTS ABOUT MEGAN:

• Favorite quote: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”- Maya Angelou
• Craziest college job: Folding clothes over and over and over again
• Show & Tell item: Double-jointed elbows
• Biggest fear: Complete darkness
• Greatest achievement: Graduating with a master’s degree during a global pandemic
• Favorite workout song: Hollaback girl-Gwen Stefani

SPECIALTIES:

• Mental health disorders
• Substance use disorders
• Deficits in confidence and motivation

POPULATION:

• Individuals
• Young Adults
• Adults
• Families

EDUCATION:

• Bachelor and Master of Social Work, Texas State University

Contact Megan at connect@i360austin.com

Rachael Ashcraft, M.S., LMFT-Associate
Client Advocate and Therapist

Rachael believes acceptance of oneself is foundational to personal growth. Rachael works with clients to increase their sense of self-worth and self-esteem so they are better suited to make choices that will benefit them in the future. In therapy and advocacy, Rachael offers a calm, non-judgmental presence through the anxiety-provoking process of change and expansion.

Rachael is from Kansas City, Kansas, and graduated in 2021 with a Master of Science in Marriage and Family Therapy. Rachael is currently pursuing full licensure as a Licensed Marriage and Family Therapist.

FUN FACTS ABOUT RACHAEL 

• Favorite Quote: “This is a wonderful day. I have never seen this one before.” – Maya Angelou
• Craziest College Job: Working at Hardee’s in the drive-through, overnight
• Show and Tell Item: My art/collage journal
• Biggest Fear: Getting in a car wreck
• Greatest Achievement: Running a half marathon

SPECIALTIES:

• Mental health disorders
• Substance use disorders
• Deficits in confidence and motivation

POPULATION:

• Individuals
• Young Adults
• Adults
• Families

EDUCATION:

• Masters of Science in Marriage and Family Therapy from Friends University

Contact Rachael at connect@i360austin.com

Hailey Welch
Life Development Manager

Hailey moved to Austin from Kansas City in the early stages of the pandemic and joined the Life Development team in August of 2020. Hailey is now a full-time Life Development staff member while simultaneously pursuing a Bachelor’s degree in Social Work, where she has a long-term goal of becoming a Licenced Therapist.

Her previous work experience as a Behavioral Technician as well as her ability to empathize have led her to successfully help others in some of the most challenging times of their lives. Hailey is fully committed to supporting any and every person who walks through the doors of i360 to transform concepts learned in therapy into healthy behaviors and daily habits.

FUN FACTS ABOUT HAILEY:

• Favorite Quote: “The past can hurt. But the way I see it, you can either run from it, or learn from it.” — Rafiki, The Lion King
• Favorite Workout Song: “Heart of Glass” Miley Cyrus version, sorry Blondie
• Craziest College Job: An 8am History class
• Show and Tell Item: Picture of me sitting by Travis Kelce and Patrick Mahomes at a KC Royals Game
• Biggest Fear: Not living out my dream to travel the world
• Greatest Accomplishment: Overcoming an adverse childhood

EDUCATION

• Pursuing BSW, Troy University

Colin Foley
Life Development Team Lead

Colin joined the Austin team in late 2021, transitioning from Dallas, Texas where he worked as a Life Development team member since 2013. Working with hundreds of clients over the years in the Life Development role, he brings a vast amount of experience, wisdom, and creativity to the space. Being in active recovery himself, Colin is passionate about helping others and believes that those who have recovered from addiction and mental health challenges are uniquely qualified to help others recover and change their lives. Outside of work, Colin has dedicated a large part of his life to the local 12 step recovery community through sponsorship, service work and being an active part of the fellowship. He is also an avid world traveler that has visited 31 countries and adds at least one new one to the list every year. In his free time, he also enjoys hot yoga, collecting and viewing art, snow skiing, biking and hiking.

FUN FACTS ABOUT COLIN:

• Favorite quote: “We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein
• Craziest college job:  DJing house music at a hookah lounge
• Show & Tell item: My vintage, in package 1980’s Star War Figurine set
• Biggest fear: Being buried alive
• Greatest Accomplishment:  Forming a 12-step group that grew to 100 participants

EDUCATION/CERTIFICATIONS:

• Bachelor of Arts in Geography, University of Wisconsin- Madison

Contact Colin at connect@i360austin.com

Cody Harrison
Life Development Team Member

Cody moved to Austin from Murray, KY. He is a full-time Life Development Staff Member with a degree in Social Work. At Innovation360, he strives to help clients thrive in their everyday lives and future endeavors.

While attending college at Murray State University, Cody worked with at-risk youth as a Mental Health Technician for children. During this time, he interned with Case Managers, Treatment Directors, and Coordinators. After graduation, he became a Case Manager for at-risk children.

FUN FACTS ABOUT CODY:

• Favorite Workout Song(s): “Throw It Back” Missy Elliot, “Best Clockmaker on Mars” Sturgill Simpson, and “Teardrinker” Mastodon
• Show and Tell Item: Ticket stubs from countless concerts & my record collection
• Favorite Quote: “Maturity, one discovers, has everything to do with the acceptance of not knowing.” – Mark Z. Danielewski, House of Leaves
• Biggest Fear: The Ocean

EDUCATION:

• Bachelor of Social Work, Murray State University

Contact Cody at connect@i360austin.com

Austin Parsons, MA, LPC-S
Affiliate Therapist

Austin is a Licensed Professional Counselor Supervisor who works with clients in crisis-  relational, emotional, physical, spiritual or, usually, some combination of it all. Austin’s goal in treatment is to come alongside clients and accompany them through struggles such as mood disorders, conflict resolution, loss/grief, trauma, boundary-setting, delayed adolescence, addiction, spirituality issues, communication challenges, identity exploration and personality disorders.

Austin has extensive experience in crisis intervention and case management performing individual, family, and group therapy as well as managing an intensive outpatient program (IOP).  In addition, Austin previously served as the Clinical Director of Innovation360 Austin before going into private practice.

Austin is driven to help clients find lasting change, more fulfilling relationships, and meaningful connections. He helps clients observe how the events of their life have formed deep-rooted beliefs about who they are in relation to the world. Austin believes that change happens in the context of relationships, that the therapeutic relationship will work to ease an individual’s distress and that we are not meant to experience pain alone. A fundamental objective in Austin’s therapeutic work is equipping clients towards transformation. That process often involves unavoidable pain, but it is not meant to be experienced alone.

FUN FACTS ABOUT AUSTIN:

• Favorite quote: “People don’t care how much you know until they know how much you care.” – Theodore Roosevelt
• Craziest college job: Walking backwards and telling people about my awesome school.
• Show & Tell item: My dog, Ranger.
• Biggest fear: Creatures under the water that can attack me.
• Greatest achievement: I’ve never eaten Spam, followed by quitting hot dogs as of 2009.
• Favorite workout song: Titanium or Chandelier, or anything Sia really. (No shame)

SPECIALTIES:

• Mental health disorders
• Substance abuse
• Family & parenting challenges
• Relationships
• Spirituality
• Life Transitions
• Trauma recovery support

POPULATION:

• Individuals
• Families
• Couples
• Young Adults
• Adults
• Elders

EDUCATION:

• Bachelors degree in Communication at Texas A&M University
• Masters degree in Counseling at Dallas Theological Seminary

Contact Austin at connect@i360austin.com

Laura Jones-Swann – MEd, LCDC, EMDR, CDWF
Affiliate Therapist

Laura has been working in the field of substance abuse and dependency for 25+ years. She spent 13 years teaching and counseling with the Center for the Study of Addiction at Texas Tech University, then moved to Austin in 1999 where she started the University of Texas at Austin Center for Students in Recovery.

She currently has a private practice in counseling and is adjunct faculty at The University of Texas School of Social Work and Seminary of the Southwest.  Laura is trained in Eye Movement Desensitization Reprocessing (EMDR), is certified to administer and interpret the Substance Abuse Subtle Screening Inventory (SASSI) and is a Certified Daring Way Facilitator (CDWF).  Her counseling philosophy emphasizes a holistic approach to life and recovery from addiction.

FUN FACTS ABOUT LAURA:

• Favorite quote: Trust God and let go!
• Craziest college job: Filling jelly donuts at a donut shop
• Show & Tell item: My 40’ RV – named Clifford the Big Brown Dog
• Biggest fear: Not doing all the things I would love to do because of fear, time or money
• Greatest achievement: Raising two beautiful daughters
• Favorite workout song: I have tons of them….right now it is Unwritten.

SPECIALTIES:

• University of Texas at Austin
• Seminary of the Southwest
• St. Edward’s University
• University High School

POPULATION:

• Assessing and supporting individuals with Substance Use issues
• Adults
• Families

EDUCATION & CERTIFICATIONS:

• MEd in Education
• Licensed Chemical Dependency Counselor
• Trained in Eye Movement Destination Reprocessing (EMDR)
• Certified Daring Way™ Facilitator
• Texas Teacher Certification – All Level
• Certified Substance Abuse Subtle Screening Inventory (SASSI) Administrator and Clinical Interpreter

Contact Laura at connect@i360austin.com